{"id":1128,"date":"2026-04-25T02:02:30","date_gmt":"2026-04-24T18:02:30","guid":{"rendered":"https:\/\/ressalina.cn\/support-center\/ordering-help\/"},"modified":"2026-04-25T02:10:46","modified_gmt":"2026-04-24T18:10:46","slug":"ordering-help","status":"publish","type":"page","link":"https:\/\/ressalina.cn\/zh\/support-center\/ordering-help\/","title":{"rendered":"Ordering Help"},"content":{"rendered":"<div class=\"rs-support-detail\">\n  <section class=\"rs-support-detail__hero\">\n    <nav class=\"rs-support-detail__breadcrumbs\" aria-label=\"Breadcrumbs\">\n      <a href=\"\/zh\/support-center\/\">Support Center<\/a>\n      <span>\/<\/span>\n      <span>Ordering Help<\/span>\n    <\/nav>\n    <p class=\"rs-support-detail__eyebrow\">Support Center<\/p>\n    <h1>Ordering Help<\/h1>\n    <p>Information about placing orders, payment methods, confirmation, and order changes.<\/p>\n  <\/section>\n\n  <section class=\"rs-support-detail__section\">\n    <h2>Popular Articles<\/h2>\n    <div class=\"rs-support-detail__list\">\n      <a href=\"\/zh\/ordering-payments\/\">\n        <strong>How to place an order<\/strong>\n        <span>Learn how to select a product, choose size or customization, and complete checkout.<\/span>\n      <\/a>\n      <a href=\"\/zh\/ordering-payments\/\">\n        <strong>Accepted payment methods<\/strong>\n        <span>Review the payment methods accepted on RESSALINA and what happens after payment is submitted.<\/span>\n      <\/a>\n      <a href=\"\/zh\/ordering-payments\/\">\n        <strong>Order confirmation and review<\/strong>\n        <span>Understand when an order is considered confirmed and when production starts.<\/span>\n      <\/a>\n      <a href=\"\/zh\/terms-of-service\/\">\n        <strong>Can I cancel or modify an order?<\/strong>\n        <span>Orders enter production after payment and usually cannot be changed or cancelled.<\/span>\n      <\/a>\n    <\/div>\n  <\/section>\n\n  <section class=\"rs-support-detail__section\">\n    <h2>Quick Answers<\/h2>\n    <div class=\"rs-support-detail__faq\">\n      <details open>\n        <summary>When does my order become final?<\/summary>\n        <div><p>Once payment is completed successfully, the order is treated as confirmed and enters the production workflow. For made-to-order pieces, this means cancellation or modification is generally not supported.<\/p><\/div>\n      <\/details>\n      <details>\n        <summary>Why did my payment fail?<\/summary>\n        <div><p>This may happen because of bank verification, card restrictions, insufficient funds, or billing mismatches. Please try again or use another supported payment method.<\/p><\/div>\n      <\/details>\n      <details>\n        <summary>Will I receive an order confirmation?<\/summary>\n        <div><p>Yes. Once the order is submitted successfully, a confirmation email with the order number will be sent to your email address.<\/p><\/div>\n      <\/details>\n    <\/div>\n  <\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Center \/ Ordering Help Support Center Ordering Help Information about placing orders, payment methods, confirmation, and order changes. Popular Articles How to place an order Learn how to select a product, choose size or customization, and complete checkout. Accepted payment methods Review the payment methods accepted on RESSALINA and what happens after payment is [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":1125,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1128","page","type-page","status-publish","hentry"],"blocksy_meta":[],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/comments?post=1128"}],"version-history":[{"count":1,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1128\/revisions"}],"predecessor-version":[{"id":1134,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1128\/revisions\/1134"}],"up":[{"embeddable":true,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1125"}],"wp:attachment":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/media?parent=1128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}