{"id":1130,"date":"2026-04-25T02:02:30","date_gmt":"2026-04-24T18:02:30","guid":{"rendered":"https:\/\/ressalina.cn\/support-center\/returns-help\/"},"modified":"2026-04-25T02:10:46","modified_gmt":"2026-04-24T18:10:46","slug":"returns-help","status":"publish","type":"page","link":"https:\/\/ressalina.cn\/zh\/support-center\/returns-help\/","title":{"rendered":"Returns Help"},"content":{"rendered":"<div class=\"rs-support-detail\">\n  <section class=\"rs-support-detail__hero\">\n    <nav class=\"rs-support-detail__breadcrumbs\" aria-label=\"Breadcrumbs\">\n      <a href=\"\/zh\/support-center\/\">Support Center<\/a>\n      <span>\/<\/span>\n      <span>Returns Help<\/span>\n    <\/nav>\n    <p class=\"rs-support-detail__eyebrow\">Support Center<\/p>\n    <h1>Returns Help<\/h1>\n    <p>Information about return eligibility, quality issue claims, cancellations, and refunds.<\/p>\n  <\/section>\n\n  <section class=\"rs-support-detail__section\">\n    <h2>Popular Articles<\/h2>\n    <div class=\"rs-support-detail__list\">\n      <a href=\"\/zh\/refund_returns\/\">\n        <strong>Return eligibility for made-to-order products<\/strong>\n        <span>See why standard returns are not accepted for customized or made-to-order formalwear.<\/span>\n      <\/a>\n      <a href=\"\/zh\/refund_returns\/\">\n        <strong>Quality issue claims<\/strong>\n        <span>Learn what qualifies as a quality issue and what proof is required for review.<\/span>\n      <\/a>\n      <a href=\"\/zh\/refund_returns\/\">\n        <strong>Unedited unboxing video requirements<\/strong>\n        <span>Review the evidence requirement before a return or refund request can be assessed.<\/span>\n      <\/a>\n      <a href=\"\/zh\/terms-of-service\/\">\n        <strong>Order cancellation policy<\/strong>\n        <span>Understand why paid orders usually cannot be cancelled once production begins.<\/span>\n      <\/a>\n    <\/div>\n  <\/section>\n\n  <section class=\"rs-support-detail__section\">\n    <h2>Quick Answers<\/h2>\n    <div class=\"rs-support-detail__faq\">\n      <details open>\n        <summary>Can I return a custom dress if I change my mind?<\/summary>\n        <div><p>No. Since the garment is produced specifically for your order, it does not meet the conditions for ordinary return or exchange.<\/p><\/div>\n      <\/details>\n      <details>\n        <summary>What is not considered a quality issue?<\/summary>\n        <div><p>Minor handmade deviation of about 1-3 cm, monitor color difference, subjective style preference, or choosing the wrong size are not considered quality defects.<\/p><\/div>\n      <\/details>\n      <details>\n        <summary>How soon should I contact support after delivery?<\/summary>\n        <div><p>For a quality issue claim, contact support within 7 days of delivery and include the full unedited unboxing video.<\/p><\/div>\n      <\/details>\n    <\/div>\n  <\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Center \/ Returns Help Support Center Returns Help Information about return eligibility, quality issue claims, cancellations, and refunds. Popular Articles Return eligibility for made-to-order products See why standard returns are not accepted for customized or made-to-order formalwear. Quality issue claims Learn what qualifies as a quality issue and what proof is required for review. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":1125,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1130","page","type-page","status-publish","hentry"],"blocksy_meta":[],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/comments?post=1130"}],"version-history":[{"count":1,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1130\/revisions"}],"predecessor-version":[{"id":1136,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1130\/revisions\/1136"}],"up":[{"embeddable":true,"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/pages\/1125"}],"wp:attachment":[{"href":"https:\/\/ressalina.cn\/zh\/wp-json\/wp\/v2\/media?parent=1130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}