Support Center
Product & Sizing Help
Information about sizing, fit, customization, fabric, and product expectations.
Popular Articles
How to choose the right size
Compare body measurements to the product size guide and choose carefully before ordering.
How customization works
See which measurements are required and how custom fit information is collected.
Color differences and display settings
Understand why product colors can appear slightly different across screens and lighting conditions.
Product expectations before ordering
Review the terms that apply to handmade and made-to-order garments.
Quick Answers
What measurements are needed for customization?
For customized products, customers are typically asked to provide bust, waist, hips, and height. These values can be saved in the account area and reused later.
What if I am between sizes?
If you are between sizes, compare the garment guide carefully and consider the customization option if it is available for the style.
Why can handmade garments vary slightly?
As these garments are produced with handmade work, small production tolerance such as 1-3 cm may occur and is considered normal.
